Info

The Modern Customer Podcast

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
RSS Feed
The Modern Customer Podcast
2024
April
March
February
January


2023
December
November
October
September
August
July
June
May
April
March
February
January


2022
December
November
October
September
August
July
June
May
April
March
February
January


2021
December
November
October
September
August
July
June
May
April
March
February
January


2020
December
November
October
September
August
July
June
May
April
March
February
January


2019
November
October
September
August
July
June
May
April
March
February
January


2018
November
October
September
August
July
June
May
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


2016
December
November
October
September
August
July
June
May
April
March
February
January


2015
December
November
October
September
August


Categories

All Episodes
Archives
Categories
Now displaying: Page 1
May 10, 2022

We interact with money all day long—every time we pay for things, get a paycheck, check our bank balance or get a bill.

How do those interactions make you feel? 

For most people, dealing with money brings fear, anxiety and the thought that there will never be enough. 

But Amanda Frances, money guru and best-selling author of Rich as F*ck, says the first step to gaining financial freedom is to get over the idea that we’ll always be playing catchup. When we become aware of how we want to feel about money, we can bring those feelings and that mindset to every interaction. 

Personal wealth is possible, especially with the right mindset and actions to back it up. Frances knows it’s true because she built her multi-million-dollar brand from scratch and now teaches clients around the world the same principles with great success. 

Here are three ways to achieve personal wealth and financial freedom: 

1 . Know it’s possible. The foundation of achieving personal wealth is knowing that it’s possible. Frances says that if she didn’t believe success was possible, she wouldn’t have been able to make any of the moves that made her and her business what it is today. Without knowing that financial freedom is possible, people are more likely to settle instead of pushing themselves and pursuing their goals. But Frances is also clear that you can’t sit around thinking good thoughts and expect to get wealthy. Use the mindset that it’s possible to guide your actions and support your path to personal wealth.

2 . Believe you’re worthy and show up every day. Frances says the best way to get a raise and start earning more money is to believe you’re worthy of it and show up every day with that attitude. Knowing that you’re worthy of personal wealth and being compensated well for your work comes through in everything you do—the projects you take on, your attitude towards your boss and co-workers and the effort you put in. You can’t walk around thinking you’re inferior and then wonder why you’re treated like you’re inferior and aren’t paid well. That’s especially true for women, who often have to fight harder to be paid well. Frances says the attitude we have at our jobs is what we expect in our lives. When people change how they view their job and believe they are worthy of earning more, they show up differently. And that ultimately leads to them earning more money and gaining financial freedom.

3 . Expect to be the exception. Women often have to walk the line between coming across as too bold or being too timid. But Frances believes she can be an exception to the rule and that it doesn’t have to be that way for her. The same principle applies in everything from running a business to interacting with customers and managing your money. Don’t assume you’re going to have a negative situation because that’s how it’s always been for other people. Frances gave the example of her boyfriend, who owns a construction company. Late payments and shady deals are the norm, but she taught him to be the exception. Just because it’s the industry standard doesn’t mean it has to be your situation. Take control and do things on your terms to be the exception to the rule.

 Financial freedom starts with the right mindset. Believing it’s possible can put you on the path to personal wealth.

________

Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. For regular updates on customer experience, sign up for her weekly newsletter here

0 Comments
Adding comments is not available at this time.