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The Modern Customer Podcast

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
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Now displaying: Page 1
Aug 3, 2015

 

It has been said that women do not support each other in the workplace because they are competing for a few positions at the top. While this might all just be in women's heads, in reality in sports inequality happens every day. The Ironman championship is another venue where inequality happens every year.  There are an unequal number of opportunities for women and men in the Ironman championship.

Women are told to #leanin in business but if our sports organizations still create unequal opportunities for women isn't that sending mixed messages? As a society do we truly believe men and women should have equal opportunities?

 

My guest on this week’s Modern Customer podcast is Ironman champion Sara Gross. Not only is Sara an Ironman champion but she also has a PhD- she completed her dissertation was about women's history. Today we talk about what the Ironman can teach us about leadership development and equality for women competing in sports.

In this podcast Sara and I talk about mental toughness and what it takes for women to not only be successful in sports, but also in their careers. Sara and I talk about confidence, the benefits of how “nobody really cares,” and how to start investing in yourself.

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